Fulfiller Type - Assignment Group

DeIvory Gordon
Tera Guru

Hello,

 

I made a change to an option on a reference field on a catalog item from "GPI-EU-Servers" to "GPI-EU-Server".  Per the first screen shot there is one filter condition: Name starts with "GPI-EU-Server".  However, on the second screen shot there are two options "GPI-EU-Servers" to "GPI-EU-Server".  I only want the "GPI-EU-Server" option, but I do not know where to remove "GPI-EU-Servers" because it's not on the catalog item.  Also, I made this change in my development instance and it is correct there, I moved the change to my testing instance and that is where it shows twice on the actual form.

 

DeIvoryGordon_1-1739285406343.png

 

DeIvoryGordon_0-1739285078101.png

 

1 ACCEPTED SOLUTION

Sandeep Rajput
Tera Patron
Tera Patron

@DeIvory Gordon Looks like there is another assignment group with name GPI-EU-Servers. Please check sys_user_group table and try to find the group matching with name GPI-EU-Servers. Deactivate this group and the group will no longer show in the reference field on the catalog item.

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4 REPLIES 4

Brad Bowman
Kilo Patron
Kilo Patron

Either change the condition to Name is "GPI-EU-Server" or delete the actual record or choice for "GPI-EU-Servers" depending on if this variable is a lookup select box or select box type.

Sandeep Rajput
Tera Patron
Tera Patron

@DeIvory Gordon Looks like there is another assignment group with name GPI-EU-Servers. Please check sys_user_group table and try to find the group matching with name GPI-EU-Servers. Deactivate this group and the group will no longer show in the reference field on the catalog item.

That was exactly it, I would not have thought of that, thank you!

Glad to know it helped.