Full text search from ServiceNow to Box

shun6 · ‎04-22-2022

Hi Everyone,

I am trying to do full text search from ServiceNow to Box and I heve two questions about this topic.

1. When I saw the docs about Box spoke, it says this spoke can search files and folders across the Box content.

Is there anyone who know about whether it is possible or not to do full text search from ServiceNow to Box by using this spoke?

https://docs.servicenow.com/bundle/sandiego-application-development/page/administer/integrationhub-s...

2. If Box spoke cannot, are there any ways to do full text search from ServiceNow to Box?

Any assistance on this would be highly helpful.

Regards,

Tom Sienkiewicz · ‎04-26-2022

Hi, if you have access to the spoke, prhaps you can check which API it uses for doing the searching.

Perhaps it uses the below, but this can also be used in custom integrations - you can probably set up OAuth authentication with Box and then trigger the below API to execute a search there:

https://developer.box.com/reference/get-search/

I would try to get the spoke on your company sandbox first (not sure if it can be installed on PDI) and check which API it uses.

View solution in original post

Tom Sienkiewicz · ‎04-26-2022

Hi, if you have access to the spoke, prhaps you can check which API it uses for doing the searching.

Perhaps it uses the below, but this can also be used in custom integrations - you can probably set up OAuth authentication with Box and then trigger the below API to execute a search there:

https://developer.box.com/reference/get-search/

I would try to get the spoke on your company sandbox first (not sure if it can be installed on PDI) and check which API it uses.