g_form.getParameter("sysparm_item_guid"); is not working on service portal

ArcRaj · ‎02-21-2020

Hi all,

g_form.getParameter("sysparm_item_guid"); is not working on service portal AND

g_form.getUniqueValue() is also not working

is there any alternate way.

Harsh Vardhan · ‎02-21-2020

in newyork its available , without writing a single code.

Give a try.

View solution in original post

Harsh Vardhan · ‎02-21-2020

g_form.getUniqueValue() should work.

make sure UI type set as ALL. can you add screenshot.

also try to add alert(g_form.getUniqueValue()), let me know what are you getting ?

Mark Roethof · ‎02-21-2020

Hi there,

Could you explain your requirement? Is this for example for new records on the Service Portal, for example when submitting a Catalog Item. Or is this for when viewing existing records? And is it the sys_id of the new record to create, or the sys_id of the Catalog Item?

g_form.getParameter("sysparm_item_guid"); is indeed not available.

For new... g_form.getUniqueValue() indeed doesn't work. Or it does give you a value, though maybe not what you expect? I mean... what is the value you expect?
sys_id of that new record? Or sys_id of that Catalog Item? You will only get your hands on the sys_id of the Catalog Item, not of the new record.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

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Kind regards,

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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ArcRaj · ‎02-21-2020

My requirement is to make attachment mandatory on catalog item in service portal

when i use g_form.getParameter(sysparm_item_guid) its giving the sys_id of item which matches with table_sys_id field on sys_attachment table.(on console)

getUniquevalue() is working on portal and console as well,but value returned is giving item sys_id which doesnot matches with table_sys_id on sys_attachment table.