g_form.getParameter("sysparm_item_guid"); is not working on service portal

[ArcRaj]

Hi all,

g_form.getParameter("sysparm_item_guid"); is not working  on service portal  AND

g_form.getUniqueValue() is also not working

is there any alternate way.

[Mark Roethof]

Even on Madrid this is already available 🙂

[Harsh Vardhan]

agreed 🙂

[Mark Roethof]

Like I mentioned:

var cat_id=g_form.getUniqueValue();

This does not give you the sys_id of the form you are trying to submit. This gives you the sys_id of the Catalog Item itself. So using cat_id doesn't make any sense.

Have a look at the article I shared. You can achieve this No Code, and still if you are after code: proven working example script is in the article.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

---

LinkedIn
Community article list

[Harsh Vardhan]

can you add screenshot of your catalog item. 

that option should  be available. 

Right click on header >> configure form layout >> add "Mandatory Attachment" field on form. see if you will able to add.