g_form.GetValue('field') returning a sys_id

[ServiceNowSteve]

Evening All,

I am trying to get a display value from an incident form field using an onChange client script.

My current code:

	var client = g_form.getValue('company');
	alert("Client: " + client);

is returning a sys_id instead of the value and since client scripts don't support getDisplayValue I am at a loss. I've seen a bunch of different code snippets to get around this but non work on my Jakarta instance. 

Any idea how I can get this?

[SanjivMeher · Accepted solution]

Ok. Looks like it works in Service portal but not on IT.

The other option is 

var comp = g_form.getReference('company', getCompany);

function getCompany(comp){

         alert(comp.name);

        }

[ServiceNowSteve]

i'll be damned. I tried that code before and it didn't work but when I copied your version it did!

Thank you very much and have a great weekend!

[Community Alums]

This works great. Thanks.

[sachin_namjoshi]

g_form.DisplayBox('YOUR REFERENCE FIELD').value;

Please use this.

Regards,

Sachin

[ServiceNowSteve]

onChange script error: TypeError: g_form.DisplayBox is not a function function