g modal reference field

[eyal abu hamad]

Hello, I created a UI action that create new contact.
I used g modal for pop up and I'm trying to add refence filed but with no luck showing values.
the UI action is in global and I tried also in customer service app.

as you can see that the reference filed is created but with no values.
what the problem could be ?

[Harsh Vardhan · Accepted solution]

@eyal abu hamad  Change the name attribute value.

From

 name: 'customer account',

to 

 name: 'account',

Give a try, I think it should work after this.

Thanks,

Harsh

[Sarika S Nair1 · Accepted solution]

Hi, 

Please check the name you are giving 'customer account' ..

It may be 'customer_account' ..please check once

If type is reference: 

then name should be the  reference field on the current record being used to search

[Harsh Vardhan · Accepted solution]

@eyal abu hamad  Change the name attribute value.

From

 name: 'customer account',

to 

 name: 'account',

Give a try, I think it should work after this.

Thanks,

Harsh

[eyal abu hamad]

I have only one problem. the records that shown have limit.
THE SYSTEM ONLY SHOWS 250 RECORDS

[eyal abu hamad]

and also seems like that there is a filter in some way or another !

[Harsh Vardhan]

Definitely that's filter restricting it , try to remove the filter for validation and see if it is showing all the data. I am just suggesting for troubleshooting perspective. 

doc: https://docs.servicenow.com/bundle/vancouver-platform-user-interface/page/administer/workspace/refer... 

Thanks,

Harsh