g_scratchpad not working

[vivektietkumar]

Hi All, I am trying to learn using g_scratchpad variable in business rules and have made a simple program that is not working, so request some guidance.

        1. I have a table called check-in and it has a reference field called guest.

        2. I have a table called Guest and that has a field called VIP

        3. I want a message to be shown using g_scratchpad when someone tries to checkin a VIP guest.

        4. I created a display business rule on checkin table (Get VIP Flag) with the following script:

          (function executeRule(current, previous /*null when async*/) {

            g_scratchpad.vip='current.x_53167_hotel1_guest.vip';

            })(current, previous);

      5. Then I have the following client script (Alert for VIP)

function onChange(control, oldValue, newValue, isLoading,

isTemplate) {

var showVIP = function() {

g_form.showFieldMsg('x_53167_hotel1_check_in.guest','Guest is a VIP');

};

if (isLoading) {

if(g_scratchpad.vip'){

showVIP();

}

return;

}else{

g_form.hideFieldMsg('x_53167_hotel1_check_in.guest');

}

if(newValue==''){

return;

}

}

  6. The logs dont seem to have any error captured

      22:42:32.622: App:Hotel1   ==> 'Get VIP flag' on x_53167_hotel1_check_in:CHE0001128

22:42:32.623: >> Entering scope [x_53167_hotel1]

22:42:32.623: << Exited scope [x_53167_hotel1], popped back into [rhino.global]

22:42:32.623: App:Hotel1   <== 'Get VIP flag' on x_53167_hotel1_check_in:CHE0001128

22:42:32.623: Finished executing before_display before business rules on x_53167_hotel1_check_in:CHE0001128

Please help. Thanks a lot.

[vivektietkumar]

Sorry for dragging this but I am still having issues. I got the error mentioned above resolved by making the changes you recommended.

I was still getting the following error:

Script: hotel1.DisplayUserDetails not found in scope: x_53167_hotel1, and HTTP Processor class not found: hotel1.DisplayUserDetails: no thrown error

So I changed the script as:

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

if (isLoading || newValue === '') {

return;

}

var sys_id = newValue;

var userDetails = new GlideAjax("x_53167_hotel1.DisplayUserDetails");

userDetails.addParam("sysparm_name", "getUserDetails");

userDetails.addParam("sysparm_sys_id", sys_id);

userDetails.getXML(ajaxResponse);

function ajaxResponse(serverResponse) {

var answer = serverResponse.responseXML.documentElement.getAttribute("answer");

if(answer == 'true')

g_form.showFieldMsg('caller', 'User is a VIP');

else

g_form.showFieldMsg('caller', 'User is NOT VIP');

}

}

var DisplayUserDetails = Class.create();

DisplayUserDetails.prototype = Object.extendsObject(global.AbstractAjaxProcessor, {

getUserDetails : function() {

var sysid = this.getParameter('sysparm_sys_id');

var newUserRecord = new GlideRecord('sys_user');

newUserRecord.addQuery('sys_id', sysid);

newUserRecord.query();

if(newUserRecord.next())

{

var guestIsVIP = (newUserRecord.vip) ? true : false;

return guestIsVIP;

}

},

type: 'DisplayUserDetails'

});

I still just get false in the caller field even when I pick VIP caller although the message is now displayed correctly on who is VIP or not

Looking at the logs I found the error - Did not find content in CDN for x_53167_hotel1_check_in_list-normal. Could the above mentioned error be related to this ?

Thanks a lot again

Vivek

[Shishir Srivast]

Please let me know if I can connect to your PDI and check, please inbox me your login details.

[vivektietkumar]

User and pass Harsh

[Harsh Vardhan]

have you set the "Accessible from" field to All Application scope in your script include?

[Shishir Srivast]

Not able to connect.