agent workspace make field read only
Status field to be readonly for everyone excepts that have the admin role
Forum Posts
Moving manual tests between instances- ServiceNow Test Management 2.0
Hi everyone, I had a query on moving testcases between instances. Would we be able to move all the manual tests and corresponding test plans created using ServiceNow Test Management 2.0 in an instance to another instance by exporting and importing th...
How to show only live data in the list collector instead of available table data
Hi All, We are required to show only live data that are getting from a 3rd party in the list collector variable; we are not using table data that are available; table data should not be availed for selection. Thanks!
In timesheet portal , In task tab wanna see In progress records
Can anyone help me , In time sheet portal In progress records should be visible.May I know where can I change to get In progress records only.
Resolved! Catalog Item Automatically Getting Approved (RITM)
Hi All, I am facing some issue in approval process. I have made a flow (Ask for approval - anyone approves or reject) approvers are coming from one table.The approval is getting automatically approved. Its not waiting for the approver. Same issue i a...
Documentation for integrating ServiceNow with Icinga open toll
How to get alerts from Icinga toll to create a ticket in servicenow
Resolved! ACL is not working on table level (Incident)
Hello All,I have a requirement where only users from a specific group should be able to view incidents. To achieve this, I created an ACL, as shown in the screenshot below.Initially, I attempted to implement this using a script: if (gs.getUser().is...
not able to set the URL value in catalog item due to '&' as it is considering it as seperator
Hi All, I am trying to get the values through an URL and put them on different fields in a catalog item. In the same process a field where value/Text should be set as 'Marketing & specialist' . I am only getting 'Marketting' and rest is missing as i ...
Resolved! How to connect one instance servicenow to multiple microsoft teams tenant?
II need to connect my servicenow instance with two different microsoft teams tenant, one from company A and one from company B.Is it feasible to make this connection?can someone tell me how to do it?
ServiceNow/PowerApps API error 404 "Resource not found"
Hi everyone! How are you? I'm working in a Powerapp connected with ServiceNow. The ServiceNow team gave me access to Sandbox1 and all the permissions to connect the API with Custom Connectors in Powerapps.The custom connector is working perfectly: b...
Difference between UI Policy vs Data Policy ?
Day - 4 ServiceNow Interview Questions - 4Difference between UI Policy vs Data Policy ?
Resolved! The variable should not allow any Uppercase characters
Hi,I have a variable Description. The requirement is to NOT allow for any UPPERCASE letters. Auto adjust to all lowercase please. Also the requirement is to not allow more than 18 characters. 18 characters part is done though. Kindly help. functio...
Crear script de catalogo
al Crear script valida archivo .csv y su contenido, si no cumple estos requisitos generar mensaje de error por pantalla con el detalle .No me funciona la opcion de validar el contenido ni el nombre
Ownership group field is getting empty in the list view of knowledge article
We have enabled 'Ownership group' field in the knowledge article to trigger approvals through flow designer.For the use case, setting ownership group field when the 'configuration item(ci owner group value)' field changes using client scripts and scr...
Resolved! Get the query from the related list on form view
When I try to copy the query, I'm getting the following message This is on the metric_instance table if that helps Expectation: Why does it say "URLs/query omit relationship to parent record" in the first image? Is there a way to enable it?
