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Resolved! Need to find out task Active field operation

Hello all, I want to find out from where the catalog task Active field will be set to false (In-activate), when the state is closed?I have raised this question because I want to check why in my instance, the Active field is still true, when the catal...

Lucky1 by Tera Guru
  • 1740 Views
  • 3 replies
  • 1 helpfuls

write client script to achieve below requirement

Hi All, I need to write client script for below requirement.1. "Pending disposal" [pending_disposal] choice already exists in Substate field2. Call GlideAjax function (new) in client script "Hide Pending Disposal Option for Retired" to check if logge...

DhanashriB by Tera Contributor
  • 1271 Views
  • 4 replies
  • 0 helpfuls

Remove PA widget from Employee Center

We are converting our service portal to Employee Center and see that there is a widget performance icon on every page.  How do we turn that off?  We aren't able to find what widget this is or how to remove/hide it.

tcorniels by Tera Contributor
  • 2313 Views
  • 2 replies
  • 2 helpfuls

Career Opportunity

Hi,I wondered if anyone would be interested in a ServiceNow Technical Consultant position available in Glasgow. Paying up to £85k. You would be offered significant training and a chance to get security cleared. With security clearance in mind you wou...

Resolved! how to copy the CTASK close note to CR worknotes

I want to copy the close not of CTASK to CR work notes, but the script is not working for CR works notes only.If i use gr.description instead of gr.work_notes then it copy the Close note and past it to CR description filed, but when i am using "gr.wo...