Hello colleagues, I'm trying to find a way to fetch columns of database views retrieved from /api/now/table/sys_db_view. My original assumption was that /api/now/table/sys_dictionary should suite this purpose. But unfortunately it's not the case, it ...
Hello everyone ! We are implementing ServiceNow and part of the requirement is to have KB articles have Organization branding including font.We are using custom fonts currently in our organisation.Requirement is to have these fonts be available for K...
Dear Team,Looking for some help as ServiceNow practices while creating new custom tables, Groups, and Roles.Please help me to understand what naming standards we should follow while creating custom table in Global or Scoped Application.Thanks,
I created another email notification with a hyper link, I would like the hyperlink to appear as Click here to view the Change Request" so that when I click on the hyper link, it redirects me to the portal view. How can create a hyperlink to point to ...
HI Community, I have a requirement, created a table called 3d in the table we have name and approver fieldsAnd this table is used in the variable of the catalog (reference) now when the option is selected in the variable then approval needs to be tri...
Hi Every One, We have requirements to redirect approval notification and Survey notification to service portal. I have created email script : (function runMailScript(/* GlideRecord */ current, /* TemplatePrinter */ template, /* Optional EmailOutbound...
Hi all, There is a user from particular group and that is not able to update the date field on RITM but the another users from same group can update the field on RITM. What are things i need to compare to find out the root cause. Thanks.
Hello Team,We have a custom table when user will created a record on it using record producer and adds attachment while submitting. After few reviews, we send the request for approvals, now I want to send a email notifications to approvers with the a...
Hi All, We have an instance where we support 5 customers in a single instance(Domain Seperated).Now each customer wants the dedicated instance(5 Dedicated instances) with all the configurations/customization/data. How I can achieve this with the easi...
Hi!I want to add a tab to the side navigation of the BCM workspace. This is a Breadcrumb App Shell which means i don't see the "Side navigation" section in the experience settings (see this article).The question is - how do I manage the side navigati...
Hi there! I am trying to write a script that will update the content in a dynamic content block based on the option selected. The option should query back to a table and look for results related to the table. I am getting stuck on the onchange func...
I am trying to change the ShoppingHub landing page default image shown below:[branner-image.svg]Supposedly, it should be configurable using the ShoppingHub Configuration [sn_shop_shopnow_content] by changing the image attached in 'ShoppingHub landing...
HI Community, Currently the Retired and Non-Operational Service Offerings can be tagged to the Incident,Requested Items, Problems and Change forms which should be restricted as it defies the logic of active service offerings. How can we achieve this ...
Hi,Currently I have Parent task and child tasks associated to parent, when comments added to child task they will be copied to parent task and on Parent task I have a email notification configured when comments changed. Here my requirement is when ch...
Hi Experts,I have created two widgets in which I has placed all the html and css for the A4 size pdfin my business rule i am calling the widget and html and css and creating the pdf usingvar pdf = new sn_pdfgeneratorutils.PDFGenerationAPI;pdf.convert...
