I want to change the tooltip for the gear icon (or settings icon) in the list view within a workspace. Specifically, I want to modify the tooltip that appears when opening the list view in the workspace. out of the box its Link actions tooltip.. Ho...
I am working on a requirement in ServiceNow where I need to restrict users from accessing the backend view of a request record when they search for its request number.Currently, when a user enters a request number (e.g., REQ0013699) in the search bar...
Hi All, I'm taking the course "Welcome to ServiceNow," and the Tasks Module has a Lab Simulation that is giving me problems. It asks to create a Visual Task Boards, and the items 6 to 8 are giving me problems:It looks like you need to insert a speci...
Hello ServiceNow Community,I am currently working on a project where I need to use the prompting functionality in my Virtual Agent Designer flow with Now Assist enabled. Specifically, I am facing issues with grammatical mistakes and output formatting...
In a transform map, if there is no change between the data in the source table and the target table, it is ignored.But I want to update the target record even if there is no change in the data.How do I set this up? The source table contains only the ...
Hi, I have been trying to build a report on the "sc_req_item" table to display one of the variables from the catalog item associated with that RITM. Following the instructions in the ServiceNow documentation, I added the "sc_req_item" table to the re...
Can anyone tell me the reason for this error. Sometimes the flow is working . Sometimes this error came.Thanks in advance. Encountered error executing instruction: OpInstruction{id=4, opClass=com.snc.process_flow.operation.GetCatalogVariablesOperati...
Hi All,Can anyone answer the below questions. 1. Does anyone using the appviewX plugin??2. Is there any way to integrate appviewX with servicenow instance.3. Can anyone please provide us the appviewX related docs like how the plugin will work within ...
Here is the flow: When the Analyst 'Resolves' the Incident an email goes to the requestor either to approve or reject the resolution. The hyperlink provided in the email redirects to the Service Portal. From the Service Portal user have the buttons '...
Hello Folks,In one of my instance for field XYZ Duration it's showing Minutes and seconds. But in prod instance the field only showing time in minutes not second is getting showed.EX: Instance 1 - 8 min 25 SecInstance 2 (prod instance) - only showing...
How can I make a banner where I can show multiple images which can be scrolled ? How can I achieve this ?
We have one ebounding integration working in prod, now just trying to do that same in non prod instance with 3rd party non prod instance, have done the same changes in non prod instance but its not working hence we are trying to connect client id and...
(function executeRule(current, previous /*null when async*/) { var branch = current.u_branch; var Record = new GlideRecord('u_branch'); Record.addQuery('u_branch',branch); Record.query(); if(Record.next()) { var branc...
OOB, I see that in sc_task table 'Expected start' and 'Created' fields have same value. I dont find anything mentioned in docs about this field ' 'Expected start'
Hello team, I want to write a business rule for when we add comments on open request from the portal, it should appear on the corresponding RITM record activity log as an additional comment. Please help me to achieve this. Regards,Shivani
