Generate Email in Outbox

[Suyash Joshi]

Hello Everyone,

I need a requirement :-

Generate an approval for any table. If the approval state remains 'requested' for 3 days without being approved, send a notification reminder. Additionally, if the approval is still in the 'requested' state after 5 days, check it again, and if it persists, send a remainder notification.

My workflow in which I tried two different script for getting notification

1.By creating a event registry -

gs.eventQueue('demo.notified', current, current.number, gs.getUserName());

2.var currentDate = new GlideDateTime();

currentDate.setDisplayValue(currentDate.getDisplayValue().toString());

var gh = new GlideDateTime();

gh.add(67000);

var gr = new GlideRecord('sc_req_item');

gr.query();

while (gr.next()) {

  gs.eventQueue('demo.notified', current, current.number, gs.getUserName());

}

(It is example for getting notification in few seconds)

but still I'm unable to get the notification message in outbox 

Can anyone solve my issue regarding notification it would really be a great help on urgent basis.

Thanks and Regards,

Suyash

[shyamkumar VK]

@Suyash Joshi  .

we design the same in Workflow as well , the above logic fetches records which are not Approved since 3days ,  can you please show the workflow to check where you have added this new logic 

Regards,

Shyamkumar