GET Records From Another ServiceNow Instance

subashds6515
Tera Contributor

‎03-29-2024 12:35 AM

Hi,

I need all the Incident records from One Instance to another Instance.

Which method is good for this?

 

Thanks,

Subash

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-29-2024 12:40 AM

Hi @subashds6515 

 

Get method is good.

 

https://docs.servicenow.com/bundle/tokyo-application-development/page/integrate/inbound-rest/task/t_...

 

https://www.servicenow.com/community/itsm-forum/rest-api-is-there-a-way-to-get-incident-details-by-c...

 

https://www.servicenow.com/community/developer-forum/about-the-get-method-of-the-table-api/m-p/15740...

 

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Pushpanjali
Tera Contributor

‎03-29-2024 12:50 AM

@subashds6515 

Ways:

  • export CSV/Excel and import via import set, (this can also be enhanced with a transform map)
  • exporting an XML file and importing into the target instance.
  • adding records to an update set via script.
  • rest API calls.

Best way is XML - make sure export columns and table columns mapped while importing data else it will give error's missing something something like...

 

Please like or mark correct/Helpful based on the impact of the response.

 

Thanks & Regards,

Pushpanjali

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