The Zurich release has arrived! Interested in new features and functionalities? Click here for more

Get RITM data in agent

Apaul
Tera Contributor

5 hours ago

How can I get ritm data in ai agent? So when customer order a phone, by when the phone is going to delivered and what is the state of RITM, needs to be fetched. Anyone knows how to get the data?

0 Helpfuls
  • 280 Views
1 REPLY 1

palanikumar
Giga Sage

4 hours ago

Configure the below store app. This will give better outcome to requestor:

https://store.servicenow.com/store/app/e87e2d8f1bdd6a10159bc845624bcb3a

 

Thank you,
Palani
0 Helpfuls