get the value of a select box in record producer script(service portal)

[G Balaji]

Hi,

I'm creating a record producer where I have a "select box" and "reference" variables. How to capture the value entered by user from "Select Box" and "Reference" type variables. I tried g_form.getValue('variable_name') but it doesn't work.

What am I missing in syntax

Thanks.

[Harsh Vardhan]

please share the screenshot where exactly have you written this

[G Balaji]

Thanks for the response,Harshvardhan.

pfa SCREENSHOT

[Harsh Vardhan · Accepted solution]

it should be like

current.field name=producer.variable_name;

current.audit_frequency=producer.audit_frequency;
current.biso_head=producer.sys_id;

https://docs.servicenow.com/bundle/london-it-service-management/page/product/service-catalog-managem...

[G Balaji]

Record producer is for custom table. Variable name in record producer and field name in table were different. Setting the names resolved this issue.

[Harsh Vardhan]

glad it solved.

kindly mark the answer correct and close this thread