getEventTarget() (solved!)

[nestor1]

Hello there,

I'm having this issue with "getEventTarget()", the instance where I'm working on has the domain support plug-in installed, everytime that I create a new Incident, the assigned event is fired, after that I check the log, and I find this:





WarninggetEventTarget() called with invalid record reference: incident.6b96ec770a0aa00e0118d925e27f5145 for event: user.view, could have been deleted
WarninggetEventTarget() called with invalid record reference: incident.6b96ec770a0aa00e0118d925e27f5145 for event: incident.assigned.to.group, could have been deleted
WarninggetEventTarget() called with invalid record reference: incident.6b96ec770a0aa00e0118d925e27f5145 for event: incident.severity.1, could have been deleted
WarninggetEventTarget() called with invalid record reference: incident.6b96ec770a0aa00e0118d925e27f5145 for event: incident.inserted, could have been deleted
WarninggetEventTarget() called with invalid record reference: incident.6b96ec770a0aa00e0118d925e27f5145 for event: metric.update, could have been deleted
WarninggetEventTarget() called with invalid record reference: incident.6b96ec770a0aa00e0118d925e27f5145 for event: text_index, could have been deleted

The notifications linked to those events won't get fired, I hope any of you has encountered this before, thanks!

[nestor1]

This is solved, the problem was that the user "System" was assigned to a lower domain instead of being part of the "global" domain.

[jayshree_patel]

Can you please expand on the solution, there is no system account.

[#4]

I am having this issue and I do not see the "System" user. Is it supposed to be in sys_user?

[hartr]

I am also having this issue on new tables created having applied new updates sets, though we are not using domain separation. Is there any more information available on how to fix this ?