Getting "RP is not defined" error on Agent Workspace

[kushal_dangare]

Hi,

I am getting "RP is not defined" error on Agent Workspace when I open any incident or change request.

Its coming from Business rule "SN - Hide Empty Catalog Variables" condition "!RP.isPopup()".

How can I get rid of this error?

Thanks,

Kushal.

[kimono]

This was very helpful thank you! it works for me

[arnabbhaumik]

But once we do that Workspace issue is gone but now in core UI we are seeing below error.