Hello Dev Community,
I'm a JavaScript noob and could use some help understanding why the following combination of Script include and Client Scripts are returning "undefined" into some variables I've set up.
I'm attempting to pull down the Phone Number (phone_number) and Phone Name (name) from a CI (which is located on the cmdb_ci_comm table) on the SCTASK form and place these values into some variables I've set up. Thanks much in advance for the assistance.
Script Include:
var loanerPhoneExtract = Class.create();
loanerPhoneExtract.prototype = Object.extendsObject(AbstractAjaxProcessor, {
//Number Extract Function to be called in the Client script
numberExtract: function () {
var loanerPhoneNumber = this.getParameter('sysparm_loanerPhoneNumber');
var commDeviceTable = new GlideRecord('cmdb_ci_comm');
if (commDeviceTable.get(loanerPhoneNumber)) {
var phone = new GlideRecord('cmdb_ci_comm');
if (phone.get(commDeviceTable.parent)){
var json = new JSON();
var results = {
"sys_id": phone.getValue("sys_id"),
"phone_number": phone.getValue("phone_number")
};
return json.encode(results);
}
} else {
return null;
}
},
//Name Extract Function to be called in the Client script
nameExtract: function () {
var loanerPhoneNumber = this.getParameter('sysparm_loanerPhoneNumber');
var commDeviceTable = new GlideRecord('cmdb_ci_comm');
if (commDeviceTable.get(loanerPhoneNumber)) {
var phone = new GlideRecord('cmdb_ci_comm');
if (phone.get(commDeviceTable.parent)){
var json = new JSON();
var results = {
"sys_id": phone.getValue("sys_id"),
"name": phone.getValue("name")
};
return json.encode(results);
}
} else {
return null;
}
},
type: 'loanerPhoneExtract'
});
Client Script 1
function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || newValue == '') {
return;
}
var ga = new GlideAjax('loanerPhoneExtract');
ga.addParam('sysparm_name', 'nameExtract');
ga.addParam('sysparm_loanerPhoneNumber', g_form.getValue("cmdb_ci"));
ga.getXML(extractName);
}
function extractName(response) {
var answer = response.responseXML.documentElement.getAttribute("answer");
var clearvalue; // Stays Undefined
if (answer) {
var returneddata = answer.evalJSON(true);
g_form.setValue("loanerPhoneName", returneddata.sys_id, returneddata.name);
} else {
g_form.setValue("loanerPhoneName", clearvalue);
}
}
Client Script 2
function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || newValue == '') {
return;
}
var ga = new GlideAjax('loanerPhoneExtract');
ga.addParam('sysparm_name', 'numberExtract');
ga.addParam('sysparm_loanerPhoneNumber', g_form.getValue("cmdb_ci"));
ga.getXML(extractNumber);
}
function extractNumber(response) {
var answer = response.responseXML.documentElement.getAttribute("answer");
var clearvalue; // Stays Undefined
if (answer) {
var returneddata = answer.evalJSON(true);
g_form.setValue("loanerPhonePhoneNumber", returneddata.sys_id, returneddata.phone_number);
} else {
g_form.setValue("loanerPhonePhoneNumber", clearvalue);
}
}
