Hello,i am having requirement where i need to populate portfolio field on demand record from idea record, after coverting idea to demand.i have tried script but not working, if anybody having idea please response..that would be helpful.
I have a requirement, where I have to configure both condition as well as script in AWA, is there a possible way where in which i can make sure that it is checking the script as well as the condition. Because in assignment rule we had the functionali...
When displaying the list view, if there are records without ACL read permissions, a message like the one shown in the image below will be displayed. However, there are instances where this message does not appear even though there are records that ca...
Excuse my ignorance here, but this is not my area of expertise. Need to remove a hardcoded prefix value in the field alm_hardware.asset_tag from "ABC-" to nullHere's my code, but it's not working and need helpvar gr = new GlideRecord('alm_hardware');...
Hello All, I have tried many ways but could not able to succeeded to add a 'Resolve' button on the record screen as like below. Please throw me some ideas to get this done. Thank you!
Hi Community, what is the purpose of using this action "Look up Available for Subscribers Record" in flow designer Thanks,Srinivasu
I have the below script configured on User Criteria to set Available For on a Catalog Item but it is not working even though the User Sysid is in the list of Approvers. The output is returned as false when the below is shown in the debug logs. I am g...
error is "Delegates are not allowed to approved their own requests"
We have HTML formatted notifications that look like this when previewed or when viewed in Outlook when on a Mac-This same style of formatting though for the 99% of our users using Outlook on PC, look like this-The right side margins are very thin, an...
I have the below script configured on User Criteria to set Available For on a Catalog Item but it is not working even though the User Sysid is in the list of Approvers. The output is returned as false when the below is the debug logs. I am guessing t...
Hi,I have catalog with variables like user id, name, email etc.I am sending an email to servicenow with details like user id: 1234, name: example etc. I am using inbound actions script to fetch details and create a RITM for this. But when I am trying...
Hello Team, I have one field called "Application service " which refers to (cmdb_ci_service_discovered) on selection of application service we need to populate Server cis refers to (cmdb_ci_server ) in next variable. we need to populate this in cat...
I used below script but it is throwing errors. could you please make it correct. // Business Rule: Close associated problem when change request is closed// Table: Change Request [change_request]// Condition : State changes to Closed// When: After up...
Hi all, which role within ServiceNow allows a user to view the edit history of a record? (when you right-click a record and go to History > Calendar/List) Oh, and does it require a paid license to grant? Thanks!
hi,I am trying to change scope of a notification I created from global to events & live communication.In list view it's not allowing me to do due to security constraints.How can I achieve this?