Hello,I was trying to HIDE / SHOW an Annotation, if particular business condition is met.Unfortunately, after trying this via CLIENT SCRIPT and UI POLICY and by also following steps from different forums, it still didn't work.Here's my Annotation HTM...
hi all,I have input field (text area) in Widget. <textarea rows="1" cols="50" ng-model="data.comment_input"> Requirement is to get input value in client Controller. Below code is not working console.log( "input value is : " + c.data.comment_in...
Have a client that wants to import locations from azure into ServiceNow on a regular basis.Is there anyway we can leverage the Users location in Azure ?Or is there another provisioning process we can setup to import location data separatly ?
Good afternoon! Our org is having an issue where someone knows the individual that a task should be Assigned to, but not their group. Currently our assignment group will filter the assigned to so that it'll only search for it's users (Easy dependency...
Some times getting this error randomly for RITM's which are part an order guide. Here I used the 'Update Request Record' in the flow. Though this RITM is created under the Request with sys ID '8e8d2dc4936b8e104a94b87d1dba10b0', its still throwing thi...
Hi, I would like to seek help from the expert about my requirement. I have created a script include and I wanted to use this in my transform script. However, it is not copying to the second table. I also wanted to delete the record generated from the...
Hi Team,If anyone know how to restrict special charcter for a text type field . I want to restrict some special charcter like @#$without scripting can we achive that
Hello All,I have a requirement to send email to approver of an incident. The record is not visible in sysapproval_approver table, but the name of the approver is present on activity o the incident. I nee dot pick up the name from the activity and sen...
Hello experts, please I need your help, I am creating a flow so that when a user is terminated, it executes, I already created the REQ, RITM and SCTASK and triggers fine, but I need to fetch for the user's assigned assets and add the info to the scta...
it's possible in form level? thankssanjay
Hello , I am trying to set VIP checkbox as true if a user is vip in incident form via client script and script include , here is my code but its not working . I created new field on incident form to set it but its not working and not returning anythi...
Referencing the Service documentation on BATCH API, despite setting all the required parameters and ensuring each `service_request` has a unique service ID, I am encountering the following error: { "error": { "message": "Bad Request received", "detai...
In My case i am doing an Integration where i get a Complex JSON response but i need few values from here and return them to a Business Rule what will be the better approach anyone suggest???
Good morning everyone,I have a somewhat particular requirement, in the instance there is a default Password Policies to request a password reset for all users after 30 days; You would need to establish a parallel Password Policies that excludes a cer...
Hi Team,we have a checkbox (u_escalation) on the incident table.When a user makes it true and then makes it false, we have to calculate the time between that.For that, I have written scripted metrics, I know we can achieve through this form field val...
