Dear community, I have a requirement that when I resolve a Major Incident from workbench an error message should pop-up if the communication tasks are open. Could you please help me how to achieve the requirement? Regards,Jagan Nayak
Hi everyone, Can anyone please help me on this requirement i.e., Import the catalog item variables data into SQL Server Managment Database.If anybody has done this, please let me know how can i achieve? Thanks in Advance!!
Hi Team, we have loaded the data into ServiceNow target table , i want the exported excel file of that loaded data automatically not manually like how many records got inserted, ignored and skipped .. etc. How to achieve this Regards,Abhilasha G T ...
We have a requirement where we need to apply some filter to the list of Controls that appear during the control assessment during a Risk assessment.But i am not able to figure out how its happening. I know its a macro that uses some external scripts(...
I have a custom platform widget where I would like to use the data from interactive filters. The widget is coded so I can't use the built-in capabilities to map the filters to tables.Anyone can provide some information on how to get the data from a f...
Hi Team, we are loading a data to a a field name is Contract number it is a string field and also a a field name , is Start date t is a date /time field in the ServiceNow target table.Data source fields like below CONTRACT_NUMBER and CONTRACT...
Hi All, I am trying to create a De-Escalation button for the Escalation record itself, however have been running into some issue with the code presumably? This works on the Case but I would also like to give the option when on the actual record but c...
we have recently upgraded from utah to wasshington version, the multi row variable set data was missing the TASK and RITM ticket. In service portal we can add the multi row variable se information without any issue and as soon as the RITM and TASK ti...
Hi Dev's, I have 2 IDP's configured (lets say A and B), and A is the default idp here, whenever user login's through idp B and sessions timeouts for him the logout redirect takes him to logout URL for A.Any idea for the root cause here and the fix fo...
When i am using this API of CMDB Instance "/api/now/{api_version}/cmdb/instance/{className}/{sys_id}" for some of the field like "install_status" in am getting reference value in number how can i get display value for such field.
Hi , We have added a new option i.e. Cancel under Action on Incident Standard Ticket Actions widget by customising the OOB widget. And its working fine i.e. when a user select this option the incident is getting cancelled. Can anyone suggests how I ...
Hello everyone, I'm currently engaged in a performance analytics project where we aim to forecast the average resource requirement for the upcoming month based on historical data. Could someone please provide insights into the methodology or formulae...
Can someone please tell me what is wrong with the below codefunction onLoad() { var gr = new GlideRecord("incident"); var x = gr.getNumber("number","INC0000031"); # this incident exists if(x.isValidRecord()) { g_form.setValue('impact...
Hi All, Am not able to install the RPA Design studio in my system to use the design studio to work with the use cases.below is the screen shot of error: its says installation is been interrupted. please suggest thanks
Hi Everyone,I need to have Today as Default value but getting This Year.Help required for the samePasting the code for reference :function sections() { return { 'Incident Date Filter' :{ 'table' : 'incident' }, ...
