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How to hide a button in App Engine

Hello All,In the App Engine Studio, I have created a page over that I added a button under the name of "Add Entitlment", but I want to hide this button based on the logged in user role.Please let me know if we can make this button visible based on th...

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SakibAli by Tera Contributor
  • 462 Views
  • 1 replies
  • 0 helpfuls

Issue with column label ,Unable to update?

Hello All, I am currently facing tan issue with dictionary record migration.So,we migrated a custom table and it's fields onto our test instance, the dictionary entries have been inserted correctly however the column label on the dictionary record is...

urmilla by Kilo Guru
  • 6397 Views
  • 6 replies
  • 0 helpfuls

Resolved! Create Request > Catalog

I've created a new Catalog under Service Catalog. How do I get it to show, when I click on 'Customer Service > Cases > Create Request'? 

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MStritt by Tera Guru
  • 1684 Views
  • 5 replies
  • 1 helpfuls

Resolved! Create Array.Object from record fields in Flow Designer

Hi everyone, in Flow Designer, I want to choose fields in a record and turn those fields into an array.object. I'm trying to do this because I need to use an array.object with the Create Row action on the Smartsheet spoke.  I've created an action to ...

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DylanB by Tera Guru
  • 7884 Views
  • 2 replies
  • 2 helpfuls

Add short description of RITM in the email template

Hi All, Approval Request on sysapproval_approver table is triggering to Manager from the Catalog item once the request item is created. For the above notification Email template is used and please see the screenshot and email template is written on s...

dileep0146 by Tera Contributor
  • 1353 Views
  • 10 replies
  • 0 helpfuls

Resolved! Update Set - Export to XML

When selecting Export to XML under Related Links for a Local Update Set, the link does not appear to work. The page goes white and there is no download available. I tried this on multiple completed update sets, to rule out if file size was the issue....

User175049 by Mega Guru
  • 11323 Views
  • 7 replies
  • 2 helpfuls

Resolved! PDF Upload / Download

I want to upload a PDF somehow to my instance and then call that PDF as a link to be viewed and/or downloaded. I have a UI page setup, but can't figure out how to upload a PDF and then call that PDF in my code. HELP!!!

Resolved! Add customer table field to an existing Database view

Hello- I have a custom table - u_aws that when triggered a survey goes out.I have created a database view for reporting (u_report). One of the fields on that DB view is TriggerID: Number (number of the record on  u_aws).I now need to grab a field fro...

angelas by Tera Contributor
  • 1968 Views
  • 5 replies
  • 4 helpfuls

Resolved! Issue with the Approvals Widget failing in Service Portal

Hi All,Did anyone of you have faced any issue with respect to the cloning of the "Approvals" widget? I have cloned the approvals widget, and had created certain approvals to check whether the data is being reflected in the portal or not. However, the...

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ssswetha13 by Tera Contributor
  • 7026 Views
  • 6 replies
  • 7 helpfuls