generate Pdf and download when click on print button.
that generates a PDF containing all the details of a patient record and downloads it, you'll need to use a combination of a UI Action and a script include
Forum Posts
generate a pdf of selected fields in a form using ui action
var inc = current.number; var pdfGenarator = new sn_pdfgeneratorutils.PDFGenerationAPI(); var pdfResult = pdfGenarator.convertToPDFWithHeaderFooter(inc, 'incident', current.sys_id, current.number + ' Number PDF'); if (pdfResult) { action.setRedir...
Need to add two more fields to the script mention below
generate and download pdf , the pdf contain only patient name, doctor name, patient id, dob, phone number, email,gender.I have written this script and it is showing only one field but I want above mentioned fieldsvar inc = current.u_name;var pdfGenar...
Very specific reporting for SLA
I have 2 groups A and BImagine that Group A is working on a incident ticket for 94 % until breach time and then they move it to the group B. Now if the SLA breach happens, it shows Group B as the culprit. Can we have a reporting to show per tickets ...
Unable to update or save columns that are dot-walked
Is there a way to update records and columns on a dot-walked field? For example, our team created a reference to HR Case record from HR Task. On HR Task form, we then pulled in columns from HR Case through dot-walk. We want users to be able to upd...
Why in SLA actual elapsed time is diffrerent?
There is SLA duration is 2 days but the Actual elapsed time showing (Actual elapsed time: 7 Days 3 Hours)It will breach after 7 days why not in 2 days can anyone explain please
change requirement
Hi Team , can any one please help me on this requirement . When normal change request is in assess state and on hold is true and if we do revert to new then the change request goes to new state and on hold becomes false.Please suggest how this func...
Issue with Import Set Upload: Stuck in "Starting" Progress State
Whenever I import data, the process always gets stuck in the "STARTING" phase and never progresses to the next steps. It never completes.
Azure Entra ID SSO Integration refresh/sync of user table doesn't work if user previously existed
Hi all, We have an Azure AD MultiSSO Integration setup with ServiceNow and it works well (syncing using the Users and Groups provisioning). We have an unused instance here that I want to completely clear the records on the sys_user table and let the ...
Developer Forum
Hi Team,Hi Team,What are the List of Software's under Software Asset Management (SAM) in ServiceNow. Could you please help on this it's an urgent requirement?Thanks,Jyothi
I am not finding chat setup under collaboration
Hi all, I am not finding chat setup under collaboration. Pease find me a way. I attached pic for reference which chat setup it is.
Resolved! Send Planned Outage Notifications at the Start and End of the Outage
In my understanding, the OOB outage notifications are triggered only when a record is inserted or updated under the conditions that the Begin time is not set in the future and the End time is empty.However, in our case, we will be creating planned ou...
Resolved! Different weight in notification but sometimes its send both somtimes send ignored.
Hello, Im wondering why the email still sent both even they are different weight.In this photo below the RITM011487 is correct while the RITM011488 is still sent both even they are different notification weight. What can cause this problem ?
テーブルバックアップについて
作成したいもの：作成した日から1ヵ月経ったレコードのデータをExcelファイルにエクスポートする。エクスポートしたデータはレコードから削除されるようにしたい。すべて自動でエクスポートされ、削除も自動でされるようにしたい。 よろしくお願いいたします
Verifying Custom Queue Settings in ServiceNow
Hi all,Please let me know the configuration details and locations for custom queues in ServiceNow. 1.Where is the maximum concurrent execution count for custom queues set? 2.Is the maximum execution count set per instance or per event? 3.Where is the...