GlideDialogForm - Warning on Save

[kristenankeny]

We have a custom form layout that contains only the fields relevant to resolving an incident. I have created a UI Action that brings up this form:

function showMyForm(){
       //Get the table name and sys_id of the record
       var tableName = g_form.getTableName();
       var sysID = g_form.getUniqueValue();
       //Create and open the dialog form
       var dialog = new GlideDialogForm('Resolve incident', tableName); //Provide dialog title and table name
       dialog.setSysID(sysID); //Pass in sys_id to edit existing record, -1 to create new record
       dialog.addParm('sysparm_view', 'ResolveDialog'); //Specify a form view
       dialog.addParm('sysparm_form_only', 'true'); //Add or remove related lists
       dialog.render(); //Open the dialog
}

This is the form that pops up and they have to populate the close code and notes:

But, when you click "Update", you get this warning:

If I click "Leave" it closes the dialog completely and refreshes the incident record. If I click "Stay", it closes the dialog completely and the incident record shows the blue change icon next to the fields that I changed via the dialog form. How can I resolve this issue?

[harishdasari]

Hi Kristen,

UI Action code:

if(current.isValidRecord()) {

    current.update();

} else {

    current.insert();

}

action.setRedirectURL('render_rtsdwidgets_eventsaved.do');

The in setRedirectURL, you'll need to create a UI Page.

UI Page client script code:

window.opener.location.reload();

window.close();

Now after hitting save on my form that pops up in a new window, it quickly redirects to that UI Page, which closes itself and reloads the parent window!

Thanks

[kristenankeny]

Hi Harish,

Thanks for the suggestion - unfortunately I'm still getting the warning about leaving the page. This is how I set it up:

[harishdasari]

Hello Chuck,

Could you please help Kristen.

ctomasi

Thank you

[Chuck Tomasi]

Thanks for the mention. Unfortunately I have nothing to add at this time. Sorry.