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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! More Calls. More Build... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Reference field autocomplete dropdown options not highlighting on hover in PROD Hello, We are seeing a... Read More Developer forum Reference Qualifier Working on Form but Not in CMDB Workspace Hi team,In the CMDB Wo... Read More Developer forum Article: How I configured inbound and outbound email in my ServiceNow PDI using Gmail Hi everyone,I was test... Read More Developer forum PDI Management I tried searching but I couldn't find anything related to programmatically managing PDIs like resetting,... Read More Developer forum How to get ALL variables of a requested item in flow designer? Hello,I have created a... Read More Developer forum How do you remove the timestamp from the "last found" field within an AVIT I want to remove the t... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. SPM events OD Podcast: Architecting the Future: Unlocking Enterprise Value with the ServiceNow AI Platform January 24-June 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173597/architecting-the-future-unlocking-enterprise-value-with-the-servicenow-ai-platform Read More SPM events OD Podcast: Future-Proofing Your Portfolio: Sustaining SPM Over Time Now available on-deman... January 24-June 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173986/future-proofing-your-portfolio-sustaining-spm-over-time Read More SPM events OD Podcast: Measuring What Matters: Establishing Value for SPM Available now on-deman... January 24-July 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173974/measuring-what-matters-establishing-value-for-… Read More Federal and U.S. Public Sector SNUG ServiceNow Government Forum 2026: Watch On-Demand Government Forum is over. The Insights are just gettin... April 15-July 15, 2026 5:00 AM Virtual Read More SecOps events Gartner Security & Risk Management Summit Gartner Security & Risk Management Summit brings CISOs and their teams together to ... June 01-June 3, 2026 8:00 AM Gaylord National Resort & Convention Center, Waterfront Street, Oxon Hill, MD, USA Read More CSM events ServiceNow Exchange: CRM AI Academy - Governing AI at Scale: A COEI for Your AI Pipeline You are live with AI -... June 4, 2026 8:00 AM https://info.servicenow.com/ServiceNowExchange-CRM-Solutions.html?cid=losn:com Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Activity in Developer

Virtual Agent Configuration- CSP Portal

Hi, I am working on csp portal(OOB) and would like to understand how and where these buttons (Product Issue, Billing Issue etc..)  are configured. Do they fall under topics? 

  • Question

How to get ALL variables of a requested item in flow designer?

Hello,I have created a custom action in flow designer, where one of my inputs is the variables of the submitted catalog item in string. Since this is an action used across many catalog items, I want to take automatically the variables associated with...

  • Question

Display and Modify Record information

Hi,I have a requirement in CSM where I need to customise CSM/FSM Configurable workspace. In the contextual sidebar of a custom case record, Record information icon is not visible.I want to make sure it is displayed and after which, I need to display ...

  • Question

PDI Management

I tried searching but I couldn't find anything related to programmatically managing PDIs like resetting, activating plugins, etc. Not inside the instance itself, but inside of the developer portal. Does anyone know of anything like that?

  • Question

Resolved! Post Chat Surveys for Chat Queue

I am trying to set up post-chat surveys. After setting up, it was triggering as pre chat survey. However, understood that type field default value is pre-chat and this needs to be changed to post-chat to make surveys trigger post chat. After making t...

  • Question
  • Instance Configuration

Facing issues in Certificate Based Authentication/Mutual Authentication setup

Hi everyone,I’m in the process of setting up Mutual Authentication for ServiceNow REST APIs using client certificates, and facing some issues on that. I’d appreciate some guidance on whether I’m missing anything.What I’ve Done So Far:I followed the s...

  • Question

Dark mode coral theme

Hi, I have updated the logo of SP record when i open the portal for light coral i am able to view logo when i switch to dark theme it shows the default servicenow logo. Please advise.Note: Instance is in australia version

  • Question

Want to look up change task in real time

 Want to lookup active change task in real time. If any new change task has created after triggered this flow. This wait for condition will not work in real time because look up is working as soon as this flow got triggered. Is there any way to do th...

  • Question
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