Guided Setup and Playbook activities

KrithikaV
Tera Expert

Hi,

When I export my application that has a guided setup(Adoption Services) and few playbooks to an update set, the activities configured in the guided setup and playbook are not getting exported. The process definition(sys_pd_process_definition) and lanes(sys_pd_lane) data is captured by the update set but only the activities(sys_pd_activity) are not getting captured in the update sets. 

When the application is published to the Application Repository or Store, will the activities still not get published?

2 REPLIES 2

Maik Skoddow
Tera Patron
Tera Patron

Hi @KrithikaV 

why do you think records from table "sys_pd_activity" are not captured within your update set? Because you could not find any corresponding "sys_update_xml" records for them? If so, this is correct because these records represent data (they have no "sys_scope" column) and thus cannot be captured an in update set individually. Instead, these records should be contained within the payload of the related "sys_update_xml" record for the "sys_pd_process_definition" record. It's the same concept as for (Sub)Flows which are comprised of many dozens of different records from different tables, however you will find only one record in your update sets which contains all parts.

 

Maik

Hi  @Maik Skoddow ,

 

I have worked very briefly with ServiceNow and so not very familiar with the update set concepts.

 

I see a lot of 

<sys_pd_derivative action="delete_multiple" query="derivative_parent=<activity sys_id>"/>
<sys_pd_activity_override action="delete_multiple" query="override_parent=<activity sys_id>"/>
 
The <activity sys_id> present in the update set are  sys id of the activities that I need to be captured in the update set.
 
Does this mean the update set is deleting the activity ids (ie.. not capturing it intentionally)?

Thanks,
Krithika