HAM alm_hardware table

manju12 · yesterday

Hi team,

We are try to creating the alm_hardware table record but we are not able to create this record..

Error like "CMDB identification error occured during creation of ci". Like this error we are facing please help me out.

Thanks,

Manju

manju12 · yesterday

Hi @Dr Atul G- LNG ,

I have created in pdi, it is creating iny pdi but in dev instance it's not creating.

Thanks

Dr Atul G- LNG · yesterday

Hi @manju12

https://www.servicenow.com/community/cmdb-forum/error-cmdb-identification-error-occured-during-creat...

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Nilesh Pol · yesterday

@manju12 verify and examine the identification rules set up in the ci class manager for alm_hardware. These rules determine how CIs are uniquely identified. Make sure the rules are correctly configured for the type of hardware you're adding.

manju12 · yesterday

Hi @Nilesh Pol ,

K.. I will check it.

Thanks

Nilesh Pol · yesterday

@manju12 please indicate its helpfulness by selecting " Accept as Solution" and " Helpful, if my response proves useful.

This action benefits both the community and me.