Has anyone integrated SN with MS Adaptive Cards?

[Austen Harriso2]

Current investigating the possibilities for an integration between ServiceNow and Microsoft's Adaptive Cards. Checking to see if anyone has any experience with either sending an Adaptive Card JSON body from ServiceNow to any target application (specifically hoping for experience with Outlook here) or in rendering cards in the platform. 

I'd appreciate any info on the topic. Let me know if you've implemented this feature or if you scoped the feature and were unable to implement.

Thank you!

[Raga Chitra Man]

How/Where can we check if our custom email address domain is already having a provider ID?

[Steve Kelly]

This would be in MS 365 so you likely need to talk to your admin for that system to check.

[surya123]

Hi,

I activated the plugin and I see "130e10fd-f029-4b15-9afe-080d08b1b932" in the property you have mentioned above. I added the provider Id which is there for our organization. But I don't see the survey in email. But if I take the json from html of email and put it in Microsoft playground and send email,it worked fine. So I am confused as to what is going wrong?

[Duodecimal]

You can't customize the provided scripts, but you can create your own copies and create a parallel system. We did so, and a quick and dirty solution is to set the 'hide original message' flag in the script to false. That way, at least, your approval messages are still sent with the adaptive card showing at the top. 

Specifically, you'll need to have the following Outlook Actionable Messages application records copied and renamed:

Script includes:

• ApprovalAdaptiveCardGenerator
• SurveyAdaptiveCardGenerator (if you're using Surveys)
• AdaptiveCardsFactory
• AdaptiveCardCustomURLHelper

And the email scripts:

• include_approval_actionable
• include_survey_actionable

[sahithya]

Is there any update on this functionality