Header | Footer Widget Role Restrictions

[kelly89]

Hi,

We've been applying role restrictions to every element of our ServiceNow app.  But, when submitting to the self-certification tool, validation fails due to a Header | Footer widget we use not having a role restriction.  I cannot seem to figure out where to apply this role restriction.  The portal, theme, menus, menu items, pages, and other widgets all have a clear indication of where these role restrictions are to be placed, seen in the screenshot below.

However, the widget settings for the Header | Footer widget do not include such a field to set role restrictions, either when navigating through Service Portal Configuration or from the application file itself.

Is there another way to set role restrictions for Header | Footer widgets that I am missing?  I'd rather not submit the app for certification with this line item failure.

[Allen Andreas · Accepted solution]

Hi,

There should be a role field for this record type, you may need to configure the form and add it to it, etc.

[kelly89]

Wow, didn't even think of that!  Thanks so much, spent way too much time trying to figure this one out on my own!