Header logo not updating

lightblu · ‎07-18-2016

Hi,

I am trying to change the logo of a header. For some reason, the logo won't change no matter what I do. I even made a new header and uploaded a completely different logo to no effect. Where are header logos getting overwritten?

Also, I am talking about the CMS header block as so, not the actual banner image:

For example, the olympic logo below won't change on my CMS page no matter what I do.

Thanks.

Message was edited by: Tyler Li

LaurentChicoine · ‎07-19-2016

Looks like the script rendering the image is using a static image instead of the one provided in the record. Search your UI Macros table with filter: XML contains fplogo.png

If you find something you might need to update it to use ${current.logo.getDisplayValue()} instead.

Also, a less clean way to do it as the Header record becomes misleading (and this is why you actually struggle updating a simple image) look for Name contains fplogo.png inside your Image library, if you find it then update it with the new logo. If you don't find it you can create an image record with the name fplogo.png and this should overwrite the existing image.

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Jayden4 · ‎06-08-2025

If you stumble across this via Google like I did:

Make sure the image is in the UI16 Banner Image field on the 'My Company' option under System Properties. If that field is missing, right click header > Configure > Form Layout > Add in 'UI16 Banner Image'.

There is both 'UI16 Banner Image' and 'Banner image'. You want the first one.

When the new image is showing on the company record, Ctrl+F5. The new image doesn't get cached until you force a hard refresh of the browser.

Note: rest the mouse over each text to tell you the height limit in px.