Help Integrating ServiceNow Dynamic Translation with Google Cloud Translator Spoke
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06-12-2025 07:04 AM
Hi Everyone,
I’m trying to set up ServiceNow Dynamic Translation using the Google Cloud Translator Service Spoke. I’ve completed the installation and successfully obtained both the JWT token and OAuth token.
I have enabled the dynamic translation attribute for Incident short description.
I am testing the translation using 'Translate Text' Sub flow.
However, I’m encountering an error when trying to translate text.
Here’s the error message I receive:
{
"Translations": [
{
"detected_language": null,
"error_code": "40050",
"error_message": "Cloud IAM permission 'cloudtranslate.generalModels.predict' denied.",
"status": "Error"
}
]
}
It seems like an IAM permission issue, but google cloud team assigned the Cloud Translation API User role (roles/cloudtranslate.user). I’ve also checked my API authentication and scopes (cloud-translation and cloud-platform).
Has anyone faced this issue before? Is there something else I need to configure in Google Cloud IAM or ServiceNow? Any guidance would be greatly appreciated!
Thank & Regards,
Mohanambal Nanjappan