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08-05-2023 10:08 PM
Hi,
Hoping this is a quick question for everyone that I'm just not aware of. I added configuration item as a reference field on my order guide and would like to set the default value. I've tried setting it in default value but it will not save. In addition, I've tried adding it under Type specifications Name=ProjectManagement. See attached. In addition, when I try it on the portal, the value of Project Management is visible but it is not set as a default.
We would like to set this as a default and make it hidden to ensure it is always set correctly to help us with setting some default values on business rules.
Thanks so much for any feedback you can provide!
Solved! Go to Solution.
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08-06-2023 02:18 AM - edited 08-06-2023 02:19 AM
Dear @Gemma4 ,
You can do it in 2 ways:
1. you can use the sys_id value of the referecing record in default value field. (Recommended)
[OR]
2. Create a catalog client script along with g_scratchpad varaible.
I hope this help...
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08-06-2023 02:18 AM - edited 08-06-2023 02:19 AM
Dear @Gemma4 ,
You can do it in 2 ways:
1. you can use the sys_id value of the referecing record in default value field. (Recommended)
[OR]
2. Create a catalog client script along with g_scratchpad varaible.
I hope this help...
☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....
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08-06-2023 11:40 AM
Thank you so much for the feedback as I think I'm a little closer to resolution than I was. The good news is when I populate the sys id in the default value, the configuration value of ProjectManagement will be set on order guide and the catalog item. That part is wonderful. Unfortunately, I need that configuration item to copy to the request and request item so that my business rules will work. Is that possible to script? If so, could I get your help?
Thanks in advance for all the feedback!