Hi All , Can some one help me how to autohide the popup messages in ServiceNow

[NagaNandini N]

Hi All ,

Can someone help me disable autohide the popup messages in the ServiceNow Service Catalog Form?

Please take a look at the screenshot for reference.

I want this message to display stable "Please allow up to 10 business days to review contracts that are not auto-generated."

function onLoad() {

   //Type appropriate comment here, and begin script below

g_form.addInfoMessage("Please allow up to 10 business days to review contracts that are not auto-generated.");

}    

[Sainath N · Accepted solution]

@NagaNandini N : As you are setting the message via client side API, please refer the below article that describes all methods in details.

http://servicenowguru.com/scripting/ui-info-error-message-cheat-sheet/

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.

[Dr Atul G- LNG]

Hi @NagaNandini N 

https://developer.servicenow.com/dev.do#!/reference/api/tokyo/server_legacy/c_GlideSystemAPI#r_GS-fl...

gs.flushMessages();

Use above code after your line of code 

Credit: @Sandeep Rajput 

https://www.servicenow.com/community/developer-forum/auto-close-service-portal-pop-up-messages/m-p/2...

[Aniket Chavan]

Hello @NagaNandini N ,

Please refer the code below & this is a GlideSystem method used to clear all the error, warning, and info messages that have been added to the GlideSystem message list and you can also refer the documentation shared by @Dr Atul G- LNG sir.

gs.flushMessages();

Let me know your views on this and Mark ✅Correct if this solves your query and also mark 👍Helpful if you find my response worthy based on the impact.

Thanks,

Aniket

[NagaNandini N]

Hi Atul,

Apologize me. I think my query might be difficult to understand.

I want this popup message to stay stable until the user closes it; if not, it should also show until the form is submitted.

I have requested how to disable the autohide popup message.

[Sainath N · Accepted solution]

@NagaNandini N : please follow the below HI Article that explains the implementation.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0713722

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.