HI All

[basha shaik]

i have one particular catalog item, need for change subject line for particular catalog item for manager Approval for RITM

 ADV Thanks 

[Juhi Poddar]

Hello @basha shaik 

Could you please share some screenshots related to this requirement?

Thank You

Juhi Poddar

[SumanthDosapati]

@basha shaik 

Your question is not clear enough.

[Runjay Patel]

Hi @basha shaik ,

If you are talking about OOB approval notification then it is not advisable. Anyway you can set the dynamic subject while writing mail script.

You can do something like below in email script.

if (current.table_name == 'sc_req_item' && current.cat_item.name == 'Example Catalog Item') {
    email.setSubject("Approval Required for RITM1"  );
} else {
    email.setSubject("Approval Required for RITM2" );
}

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[Viraj Hudlikar]

Hello @basha shaik 

First of all, question is very clear enough so try to provide as much detail while asking question.

Now if I got you properly yes, we could change subject of email notification sent if that email is custom one and not OOTB email or generic email if it's used globally.

You can solve this concern by analyzing on below points:
1) Check in your instance which email is triggered for manager approval?

2) Check from where this notification is triggered is it workflow or flow?

3) If its generic notification used then what you can do, activity or block which is triggering approval email replace it with clone copy of same email by configuring your subject line.

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

Thanks & Regards
Viraj Hudlikar.