Hi Can we bring related lists in reports?

Sofiya Perumal
Tera Expert

Hi Experts,

 

In change request we have Change tasks, Impacted services in related lists. Is there any possibility to bring it in reports or using list layout ?

 

refer the screenshot.

SofiyaPerumal_0-1672897534609.png

need the above values in reports. Please help

 

Regards,

Sofiya

7 REPLIES 7

shyamkumar VK
Kilo Patron

Hi @Sofiya Perumal ,

if you want to have the both table data in single report you need to use database view for this

or if you want to design them individually , click on the filter link end and select open in new window , 

shyam10_0-1672897926722.png

then click on the column option and select report type

shyam10_1-1672897999808.png

 

Please mark this as helpful and accept as a solution if this resolves your Ask.
Regards,

Shyamkumar

Community Alums
Not applicable

Hi @Sofiya Perumal ,

Reporting includes the ability to use Related List Conditions. See below:

 

SandeepDutta_0-1672898058111.png

 

 

Ahmmed Ali
Mega Sage

Hello,

 

You can add conditions on related list in report but cannot bring the data into report view. One workaround will be to create database view of required table and report on the database view.

 

Database views (servicenow.com)

 

Thank you,

Ali

If I could help you with your Query then, please hit the Thumb Icon and mark my answer as Correct!!

Thank you,
Ali

AndersBGS
Tera Patron
Tera Patron

Hi @Sofiya Perumal ,

 

You have the possibility to dot-walk in reports from change task to change but not the other way around, so it comes down to what it actually is that you would like to see / report on. 

 

In the reporting part, if you create a report based on sc_task table which is the catalog task table, you can both filter on sc_task and sc_req_item which is the request as shown below:

AndersSkovbjer_0-1672901107476.png

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

 

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
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