Hi, Here we are facing issue on show field message is not showing on RITM and sc task level

[rajeshKongamudi]

Hi Community, Here we are facing issue on show field message for the variable is not showing on RITM and sc task level but it is showing on the Item level means on the form level, can any one please help me to figure it out, Thanks in advance.

1) This is the client script we are written

2) This is the form level, the underline is the variable we are facing that not visible in the RITM & Sctask

3) Here it is not showing for line manager variable in RITM

[Joe S1 · Accepted solution]

Hello @rajeshKongamudi 

It's not showing on the RITM and SCTASK because your client script is not running OnLoad. At those levels the account_type value is not changing so the client script is not triggering.  You'll need to either remove the IsLoading statement from your OnChange script or you're going to need to create an OnLoad script that only runs at the RITM and SCTASK level.