hiApproval field change

[Priya123]

hi 

trying to find where the approval field is being sEt to requested/ approved/ rejected on a change request form unable to find inspite of Debugs being present.

i know its a simple one. but missing somethng here

any leads

[Akash4]

Hi Priya,

As a first step verify if Approvals are triggered in sysapproval_approver.list for that particular Change.

Usually the State Transition triggers Approvals to Requested when Change moves from Asses to Authorize (Knowing this, you might also verify in case its Group approvals then the Group must have members in it)

Verify if customizations are made using Flow or Business Rule in setting Approval state.

More importantly, check if it’s hidden, the Approval field in Form Layout or via UI Policy etc. Even quicker way is right click on Change header > Show XML & use cntl+f to find this field or its values.