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Post Implementation Review Task cancelled when produced by workflow

Abbottronix
Tera Guru

I'm currently adapting a change workflow into a flow, and in the workflow, after a wait for condition for the change to move into review state, there's a task creation activity to create a Post Implementation Review change task. This works fine. However, when I try to recreate this in a flow, the Post Implementation Review task keeps getting automatically cancelled. I tried creating a business rule to automatically reopen it, but this interferes with our auditing so I'd prefer that it just doesn't get cancelled in the first place. 

 

Abbottronix_0-1728518673483.png

 

1 ACCEPTED SOLUTION

AnveshKumar M
Tera Sage
Tera Sage

Hi @Abbottronix 

 

Is there any other business rules on the change / change_task table? Which might be causing this issue.

 

You can check the Node Logs exactly  for the time period of couple of seconds before and after the CTask is set to cancelled state. That way you will be able to figure out which is making this state change. 

 

Please mark my answer helpful and accept as a solution if it helped. 

 

 

Thanks,
Anvesh

View solution in original post

1 REPLY 1

AnveshKumar M
Tera Sage
Tera Sage

Hi @Abbottronix 

 

Is there any other business rules on the change / change_task table? Which might be causing this issue.

 

You can check the Node Logs exactly  for the time period of couple of seconds before and after the CTask is set to cancelled state. That way you will be able to figure out which is making this state change. 

 

Please mark my answer helpful and accept as a solution if it helped. 

 

 

Thanks,
Anvesh