Hide a label type variable in Service Portal

[ceraulo]

Hello!

I have a variable which is of type label. I want to hide this label in the Service Portal. I've tried using the script below but it does not work.

g_form.setDisplay('label_name', false);

Please help!

Thank you.

[Voona Rohila]

Hi @ceraulo 

Is your client script UI Type set to ALL?

You should provide back-end name of the variable.

g_form.setDisplay('backend_name',false);

[ceraulo]

Hi @Voona Rohila 

I selected Mobile/Service Portal because I only want it hidden in the Service Portal. It should be visible in the backend.

I also used your sampke code but it doesn't work.

[Voona Rohila]

Make sure you are using correct field name, Also share the client script logic.

I just tried and it's working.

[Ankur Bawiskar]

@ceraulo 

any browser console error?

share your client script screenshot