HIde 'Closed Cancelled' state on catalog task when catalog item has the Cancellable checkbox checked

[othomas1]

Hello everyone,

I thought this one was pretty straightforward so i made a client script, but when a catalog item has the Cancellable checkbox checked, i need the associated catalog tasks to not show the closed cancelled state as a choice in the dropdown, the script below is not working:

function onLoad() {
if(g_scratchpad.u_cancellable == 'false') {
g_form.removeOption('state', '4');
}

}

Can someone spot what my script is missing?

[Brian Lancaster]

try removing the single quotes around false.  

[Brian Lancaster]

Also remove the single quotes around 4 in the remove state.  State is a integer.

[othomas1]

i removed the quotes from both of those, as Mark mentioned the issue seems to be with the client script, the logs on my client script are not displaying, but the log on my business rule displays.

[Brian Lancaster]

I got this working in my PDI.  Here is the client script.  Although a state of 4 is closed incomplete not skipped 

function onLoad() {
    //Type appropriate comment here, and begin script below
    if (g_scratchpad.u_cancellable == 'false') {
        //alert ('in if');
        g_form.removeOption('state', 4);
    }
}

My Business rule has this code in it.

g_scratchpad.u_cancellable = current.request_item.cat_item.u_cancellable;

[Mandeep Karan]

Hi,

First thing if your Business Rule is on sc_task, then use

g_scratchpad.u_cancellable = current.request_item.cat_item.u_cancellable; instead of "g_scratchpad.u_cancellable = current.u_cancellable;".

else create new display Br on sc_task with "g_scratchpad.u_cancellable = current.request_item.cat_item.u_cancellable;"

Final one is the Client Script

use this updated client script:

function onLoad() {
if(g_scratchpad.u_cancellable.toString() == 'false') {
g_form.removeOption('state', '4');
}

}

Or,

function onLoad() {
if(g_scratchpad.u_cancellable == false) {
g_form.removeOption('state', '4');
}

}

Regards,
Mandeep