HIde 'Closed Cancelled' state on catalog task when catalog item has the Cancellable checkbox checked

[othomas1]

Hello everyone,

I thought this one was pretty straightforward so i made a client script, but when a catalog item has the Cancellable checkbox checked, i need the associated catalog tasks to not show the closed cancelled state as a choice in the dropdown, the script below is not working:

function onLoad() {
if(g_scratchpad.u_cancellable == 'false') {
g_form.removeOption('state', '4');
}

}

Can someone spot what my script is missing?

[Mark Roethof]

Any luck?

[othomas1]

No, no luck

[Mark Roethof · Accepted solution]

I was thinking, since the Business Rule and Client Script itself are oke, and the addInfoMessage is simply not displayed, and you don't experience this in general with other Client Scripts:

Do you have other Client Scripts on the same form? Might these be interfering? Have you tried disabling these and retesting to see if the new Business Rule and Client Script are working? If so, then you know there's an issue or conflict with the existing Client Scripts on your form.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark

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[othomas1]

Good point! I will check