Hide "Description" field on a RITM record, for a particular Item

[chatsaurav19]

Hi All,

How can the 'description' field for RITM be hidden for a particular item?  

Pl Note. I cannot check the 'Read Only' checkbox using Data Dictionary and will a Business Rule work if I want to hide it once a RITM record is 'inserted'?

Thanks and Regards,

Saurabh Chatterjee

[Harish KM · Accepted solution]

Hello you can create a UI Policy on RITM table.

Ui Policy Conidition

Item is "your catalog name"

[OlaN · Accepted solution]

Hi,

You can create a UI policy that runs only on a specific item, to make that field readonly or hidden.

[Harish KM · Accepted solution]

Hello you can create a UI Policy on RITM table.

Ui Policy Conidition

Item is "your catalog name"

[OlaN · Accepted solution]

Hi,

You can create a UI policy that runs only on a specific item, to make that field readonly or hidden.

[Sagar Pagar · Accepted solution]

Hi @chatsaurav19,

You need to create Catalog Policy on Requested item [sc_rq_item] table and based on conditions hide the Description field.

Condition:

Catalog Item IS. Catalog_Item_name

If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers.
Thanks,
Sagar Pagar

[chatsaurav19]

Thank you @Sagar Pagar @OlaN @Harish KM  ! It worked!