Hide "Description" field on a RITM record, for a particular Item

[chatsaurav19]

Hi All,

How can the 'description' field for RITM be hidden for a particular item?  

Pl Note. I cannot check the 'Read Only' checkbox using Data Dictionary and will a Business Rule work if I want to hide it once a RITM record is 'inserted'?

Thanks and Regards,

Saurabh Chatterjee

[Harish KM · Accepted solution]

Hello you can create a UI Policy on RITM table.

Ui Policy Conidition

Item is "your catalog name"

[OlaN · Accepted solution]

Hi,

You can create a UI policy that runs only on a specific item, to make that field readonly or hidden.

[Christopher P]

This you can simply achieved through a UI policy which need to be configured under the Requested Item (sc_req_item) table with condition as “ catalog item is <select catalog item you needed> and then you can add the ui action as <field name> visible = false  under the respective ui policy