hide reopen button when incident state is closed and cancelled in Service operations workspace

jai281997 · ‎03-12-2024

Dr Atul G- LNG · ‎03-12-2024

HI @jai281997

OOTB it is already hidden

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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jai281997 · ‎03-12-2024

HI @Dr Atul G- LNG
I have created a new button reopen incident for workspace, it is visible for all states but i want hide that button when incident state is closed and cancelled ?

Dr Atul G- LNG · ‎03-12-2024

HI @jai281997

https://www.servicenow.com/community/developer-forum/hide-ui-action-by-role-and-state/m-p/2589305

Check

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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