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hide reopen button when incident state is closed and cancelled in Service operations workspace

jai281997
Tera Contributor

‎03-12-2024 05:44 AM

 
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3 REPLIES 3

Dr Atul G- LNG
Tera Patron

‎03-12-2024 05:49 AM

HI @jai281997 

 

OOTB it is already hidden

 

AGLearnNGrow_0-1710247768059.png

 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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jai281997
Tera Contributor
In response to Dr Atul G- LNG

‎03-12-2024 06:45 AM

HI @Dr Atul G- LNG 
I have created a new button reopen incident for workspace, it is visible for all states but i want hide that button when incident state is closed and cancelled ? 

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Dr Atul G- LNG
Tera Patron
In response to jai281997

‎03-12-2024 06:51 AM

HI @jai281997 

 

https://www.servicenow.com/community/developer-forum/hide-ui-action-by-role-and-state/m-p/2589305

 

Check 

AGLearnNGrow_0-1710251507171.png

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************
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