Hide the details section from incident form

[Swapnil Meshram]

Hello Experts,

Hide the details section from incident form when details section is empty .Could help me in the script part.

[Shubham_Jain]

@Swapnil Meshram  Create OnLoad Client Script to handle: 

function onLoad() {
  // Get the value of the Details field
  var details = g_form.getValue('u_details'); // Replace 'u_details' with the actual field name for Details
  
  // Check if Details field is empty
  if (!details) {
    // Hide the Details section if it's empty
    g_form.setSectionDisplay('details_section', false); // Replace 'details_section' with the actual section name
  }
}

Hit the helpful button if it solves. 

[Moin Kazi]

Hi @Swapnil Meshram ,

Please review the community post below, which may be helpful to you.

Solved: Re: For a Particular form view make a section's fi... - ServiceNow Community

Solved: Re: For a Particular form view make a section's fi... - ServiceNow Community

Mark  Correct if this solves your issue and also mark Helpful if you find my response worthy based on the impact.

Regards

Moin