Hiding values from a template_value datatype field on template creation

SindhujaV
Tera Contributor

Hi All,

 

I have a requirement to hide few values from category field on change request table while creating a template.

Can someone suggest an idea please?

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron

Hi @SindhujaV 

I doubt this can be done because it’s a template, and templates don’t check the field visibility. Technically, I don’t think any logic would work here.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

5 REPLIES 5

Dr Atul G- LNG
Tera Patron

Hi @SindhujaV 

I doubt this can be done because it’s a template, and templates don’t check the field visibility. Technically, I don’t think any logic would work here.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************