Hiding values from a template_value datatype field on template creation

SindhujaV · Sunday

Hi All,

I have a requirement to hide few values from category field on change request table while creating a template.

Can someone suggest an idea please?

Dr Atul G- LNG · Monday

I doubt this can be done because it’s a template, and templates don’t check the field visibility. Technically, I don’t think any logic would work here.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

View solution in original post

Dr Atul G- LNG · Monday

Hi @SindhujaV

I doubt this can be done because it’s a template, and templates don’t check the field visibility. Technically, I don’t think any logic would work here.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************