Homepage suddenly empty

[chr_kluge]

Hi

Last week I updated the Handout for endusers to the Eureka release and did some screenshots. There everything was fine and the hompages (ess, itil, ...) were correct.

Now I recognized two days ago that the pages are displayed empty and I'm not able to add content (see attachments).

But when I view for example the ess page via Homepage Admin -> Pages -> Self Service than I see that there should be content on the page. So what's wrong?

Any suggestions?

Thank you in advance

Christina

[Kalaiarasan Pus]

Not sure what is the issue you are referring here... are you saying that the add content link is not present on home page ? if yes, this should help

http://wiki.servicenow.com/index.php?title=Customizing_Homepages

[chr_kluge]

Hi Kalai

I think the main problem is that the page displays nothing - althoug as you can see in the attachment there is content added to the dropzones:

Im Able to Click on the "+" and the popup window shows as you also can see in the other attachment. But there are no dropzones displayed in the popup so I'm not able to add conent. But there should already be content...

[Kalaiarasan Pus]

just a long shot .. try clearing your browser cache .. logout and login to check if that solves your issue ...

[chr_kluge]

Hi Kalai

That was the first thing I did before I raised a HI ticket.

Did it again without any effect.

But I thank you

Christina