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04-15-2019 04:15 AM

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04-15-2019 04:34 AM
Hi,
you have to configure the Client Email Template (go to System Policy > Email > Client Template) and add in CC the current user using the following code:
javascript:gs.getUserDisplayName()+" <"+ gs.getUser().getEmail()+">"
Example:
If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.
Thank you
Cheers
Alberto

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04-15-2019 05:03 AM
You have to see where is located this field and call it properly in the Email Client Template using the right field "table.value".
Example: contact.email

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04-15-2019 05:09 AM
I created Email script but it not worked
(function runMailScript(/* GlideRecord */ current, /* TemplatePrinter */ template,
/* Optional EmailOutbound */ email, /* Optional GlideRecord */ email_action,
/* Optional GlideRecord */ event) {
// Add your code here
email.addAddress("cc", current.project_manager.email, current.project_manager.name);
})(current, template, email, email_action, event);
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07-06-2023 07:21 AM
Small update. Current path is
System Policy > Email Client> Email Client Templates