How Autopopulate assignment group field??

[naveenmyana]

Hi guys,

I need to autopopulate the assignment group field on form load, I have wrtiten the below client script code.

I am able to populate the group field, But going down the road If we upgrade the instance to higher version does it cause any effect...Please correct me I am going in the right way or not???

function onLoad() {

    //Type appropriate comment here, and begin script below

  var x = 'eecdfd9bff131100a0a5ffffffffffe9'; // sys_id of the group name

  g_form.setValue('assignment_group',x);

}

[anupriya7]

Use Dictionary Override for default value. that wont affect anything.

[Sharique Azim]

Hi Naveen,

Keep in your mind the client script would keep assigning the group   whenever   it is opened,which I dont think would be ever expected.

I would rather restrict it   only new records on the table   . try this:

function onLoad() {

    //Type appropriate comment here, and begin script below

if(g_form.isNewRecord()){

  var x = 'eecdfd9bff131100a0a5ffffffffffe9'; // sys_id of the group name

  g_form.setValue('assignment_group',x);

}

}

Pro tip : Use an existing onLoad script to append lines rather creating one.

[naveenmyana]

Hi Azim,

Thank you so much for your response.. You have added a valuable point here. But I have used the below script here as hardcoding using sys_id is not a good practise.

Can u please suggest me where i can do this change you requested..

function onLoad() {

  //Type appropriate comment here, and begin script below

  var gr = new GlideRecord('sys_user_group');

  gr.addQuery('name',"Facilities request assignment group");

  gr.query();

  if(gr.next()){

  g_form.setValue('assignment_group',gr.sys_id);

  }

}

[Sharique Azim · Accepted solution]

Hi Naveen,,

Although I am against the use of gliderecords on client script as earlier mentioned, indirectly you are hardcoding scripts which is even less reliable. But nevertheless in the code,please modify to

function onLoad() {

if(g_form.isNewRecord()){

  //Type appropriate comment here, and begin script below

  var gr = new GlideRecord('sys_user_group');

  gr.addQuery('name',"Facilities request assignment group");   //as per my experience group name changes later during the time.

  gr.query();

  if(gr.next()){

  g_form.setValue('assignment_group',gr.sys_id);

  }

}

}

[naveenmyana]

Hi Azim,

Thank you so much for stopping by...

For now I will use this scrpit and may be if I use glideajax will that fix the issue... I will try that as well and let u know

Thanks,

Naveen