How Autopopulate assignment group field??

naveenmyana · ‎07-11-2017

Hi guys,

I need to autopopulate the assignment group field on form load, I have wrtiten the below client script code.

I am able to populate the group field, But going down the road If we upgrade the instance to higher version does it cause any effect...Please correct me I am going in the right way or not???

function onLoad() {

//Type appropriate comment here, and begin script below

var x = 'eecdfd9bff131100a0a5ffffffffffe9'; // sys_id of the group name

g_form.setValue('assignment_group',x);

}

Sharique Azim · ‎07-11-2017

Hi Naveen,,

Although I am against the use of gliderecords on client script as earlier mentioned, indirectly you are hardcoding scripts which is even less reliable. But nevertheless in the code,please modify to

function onLoad() {

if(g_form.isNewRecord()){

//Type appropriate comment here, and begin script below

var gr = new GlideRecord('sys_user_group');

gr.addQuery('name',"Facilities request assignment group"); //as per my experience group name changes later during the time.

gr.query();

if(gr.next()){

g_form.setValue('assignment_group',gr.sys_id);

}

View solution in original post

Sharique Azim · ‎07-11-2017

Just wondering if you can write a display BR?

Table: as required

advanced checked true

no need to check delete/query.

set field value in action tab to assignment group to your group.

condition in advanced tab current.isNewRecord()== true

I think this should work better.

rachelconstanti · ‎08-27-2018

I am creating a Service Catalog Item with an assignment group variable and an assignment group manager variable.

Can someone tell me how I can get the assignment group manager to auto-populate based on the assignment group using the default value - I really try to stay away from Client Scripts as we had many issues during our upgrade to Kingston.