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How can I access my system log information via URL link?

Todd O
Tera Guru

I'm pretty sure there is a way to access my system logs via parameters on my ServiceNow instance but I cannot recall what this is. Can someone provide this detail?

For example, it was something like this ....

http://dev12345.service-now.com/syslog.do??????

I want a full dump of my system log information in xml. Thanks in advance.

Todd

1 ACCEPTED SOLUTION

Alikutty A
Tera Sage

Hi Todd,



To get the XML dump of syslog table, You can use this URL. Make sure you apply proper date filters to reduce the size of file:   https://instance_name.service-now.com/syslog_list.do?XML&sysparm_query=sys_created_onONToday%40javas...



To get the logs in a list view:   https://instance_name.service-now.com/syslog_list.do?sysparm_query=



Replace instance_name with the name of your instance.



Thanks


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View solution in original post

7 REPLIES 7

Matthew Swarts
Tera Guru

Hi Todd,



<YOUR INSTANCENAME>.com/syslog_list.do?sysparm_query=sys_created_onONToday%40javascript%3Ags.daysAgoStart(0)%40javascript%3Ags.daysAgoEnd(0)



Will give you all System Logs created today


Matthew,


Thanks for taking time to post the answer. Also, do you know where I can find documentation on the query strings you have in your example?   E.g., javascript AgoStart / daysAgoEnd? Thanks.


Todd


Hi Todd,



This can be easily grabbed from the breadcrumb of the list view filter by right-clicking the breadcrumb itself all the way at the very last parameter and selecting Copy URL.



find_real_file.png



Copying in this case will give you



<YOUR INSTANCE NAME>.service-now.com/syslog_list.do?sysparm_query=sys_created_onONToday%40javascript%3Ags.daysAgoStart(0)%40javascript%3Ags.daysAgoEnd(0)%5Elevel%3D0


Alikutty A
Tera Sage

Hi Todd,



To get the XML dump of syslog table, You can use this URL. Make sure you apply proper date filters to reduce the size of file:   https://instance_name.service-now.com/syslog_list.do?XML&sysparm_query=sys_created_onONToday%40javas...



To get the logs in a list view:   https://instance_name.service-now.com/syslog_list.do?sysparm_query=



Replace instance_name with the name of your instance.



Thanks


Please Hit like, Helpful or Correct depending on the impact of the response