
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-23-2017 10:34 AM
I'm pretty sure there is a way to access my system logs via parameters on my ServiceNow instance but I cannot recall what this is. Can someone provide this detail?
For example, it was something like this ....
http://dev12345.service-now.com/syslog.do??????
I want a full dump of my system log information in xml. Thanks in advance.
Todd
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-23-2017 10:47 AM
Hi Todd,
To get the XML dump of syslog table, You can use this URL. Make sure you apply proper date filters to reduce the size of file: https://instance_name.service-now.com/syslog_list.do?XML&sysparm_query=sys_created_onONToday%40javas...
To get the logs in a list view: https://instance_name.service-now.com/syslog_list.do?sysparm_query=
Replace instance_name with the name of your instance.
Thanks
Please Hit like, Helpful or Correct depending on the impact of the response
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-23-2017 10:41 AM
Hi Todd,
<YOUR INSTANCENAME>.com/syslog_list.do?sysparm_query=sys_created_onONToday%40javascript%3Ags.daysAgoStart(0)%40javascript%3Ags.daysAgoEnd(0)
Will give you all System Logs created today

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-24-2017 09:50 AM
Matthew,
Thanks for taking time to post the answer. Also, do you know where I can find documentation on the query strings you have in your example? E.g., javascript AgoStart / daysAgoEnd? Thanks.
Todd
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-24-2017 11:49 AM
Hi Todd,
This can be easily grabbed from the breadcrumb of the list view filter by right-clicking the breadcrumb itself all the way at the very last parameter and selecting Copy URL.
Copying in this case will give you
<YOUR INSTANCE NAME>.service-now.com/syslog_list.do?sysparm_query=sys_created_onONToday%40javascript%3Ags.daysAgoStart(0)%40javascript%3Ags.daysAgoEnd(0)%5Elevel%3D0
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-23-2017 10:47 AM
Hi Todd,
To get the XML dump of syslog table, You can use this URL. Make sure you apply proper date filters to reduce the size of file: https://instance_name.service-now.com/syslog_list.do?XML&sysparm_query=sys_created_onONToday%40javas...
To get the logs in a list view: https://instance_name.service-now.com/syslog_list.do?sysparm_query=
Replace instance_name with the name of your instance.
Thanks
Please Hit like, Helpful or Correct depending on the impact of the response