How can I access my system log information via URL link?

Todd O · ‎03-23-2017

I'm pretty sure there is a way to access my system logs via parameters on my ServiceNow instance but I cannot recall what this is. Can someone provide this detail?

For example, it was something like this ....

http://dev12345.service-now.com/syslog.do??????

I want a full dump of my system log information in xml. Thanks in advance.

Todd

Alikutty A · ‎03-23-2017

Hi Todd,

To get the XML dump of syslog table, You can use this URL. Make sure you apply proper date filters to reduce the size of file: https://instance_name.service-now.com/syslog_list.do?XML&sysparm_query=sys_created_onONToday%40javas...

To get the logs in a list view: https://instance_name.service-now.com/syslog_list.do?sysparm_query=

Replace instance_name with the name of your instance.

Thanks

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Todd O · ‎03-23-2017

Hi Alikutty,

Yes, that was the answer. The key is having the "XML" in the parameter. Do you know where this functionality is documented? I would have thought a simple google search would find it. Thanks.

Todd

Alikutty A · ‎03-24-2017

Hi Todd,

You can refer to Wiki http://wiki.servicenow.com/index.php?title=Exporting_Data#Export_Format_Processors for more details on all types of export processors supported by Service Now.

Thanks

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Todd O · ‎03-24-2017

Much appreciated.