How can i add a hyperlink in a workflow notification?

Fernando Santa1
Kilo Contributor

Hello there,

 

 

i creating and working with workflows in the service now and i created a notification task to send some informations to the users and a survey link, but the field of the description is a string field. How can i add a hyperlink in this field? using script? 

i uploaded an image of the field.

 

 

 

Thank you all

 

1 ACCEPTED SOLUTION

Harsh Vardhan
Giga Patron

attachment missing, please reattach. 

If you are looking to send clickable link on your notification, you can try with email script and call that on your workflow notification activity .

eg:

Add Request Item link from a Workflow notification

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6 REPLIES 6

Harsh Vardhan
Giga Patron

Any update on this thread ? 

If your query has solved , kindly mark the answer correct and close this thread. 

Jim Coyne
Kilo Patron

I would highly suggest that you raise an event in the Workflow and create a separate Notification for the actual email.  Not the best idea to create Notifications within the Workflow itself as it can create maintenance issues later on.  One example is if you need to update the Notification, Workflows currently running would not get the updated one.