How can I auto populate email field, when user field filled.

[ND7]

Dear Expert,

How can I proceed with this requirement? Once the user field name is entered, the email field should automatically populate. Please help Thank you so much. Appreciate your help. 

[Mohith Devatte · Accepted solution]

did you try putting alerts ?

make sure your back end names of variables are correct  

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
    if (isLoading || newValue === '') {
        return;
    }
 
    var user = g_form.getReference('name', userDetails);
    
    function userDetails(user) {
alert(user.email);
        g_form.setValue('email', user.email);
    }
}

[Mohith Devatte]

No problem ! Have a good weekend 

[ND7]

this feature only worked on the AGENT side but on the customer portal it did not work??? Please HELP 

[Ankur Bawiskar]

@ND

You can do this without scripting using Catalog lookup definition

Create a catalog lookup definition

Catalog Data Lookup Definition on any table, eliminating Catalog Client Scripting

Regards
Ankur

[ND7 · Accepted solution]

Thank you Ankur, I will try this Catalog lookup for sure. BEST

[UndertoadNW]

We solved for this using a business rule.  This rule updates the email address automatically any time the username field changes.  I'm just guessing at the field names, but this should give you an idea.

When to Run:  "UserName" Changes and the "UserName" is not empty.

Insert = True ,  Update = True

Actions:  Set field values "EmailAddress" "Same as" "UserName.EmailAddress"