How can I dot-walk into the record in the ATF Step

[Susmitha14]

Hi,

I want to dot-walk the record which is created in one step i.e "RECORD INSERT". I want to use those record field values in record query step. How is it possible in ATF Step? But when I am using Data piller I am able to get only record sysid,i.e document ID .but how can I able to get record  values of a record also

[kashyap5]

Hi Susmitha,

Please follow these steps to open a record using  Record Query step:

1.Open a form.

2.Set Field Values.

3.Submit the form.

4.Perform the Record Query by using condition builder.

5.Open an Existing record, In that select Step 4 in "Record" field by clicking on the icon.

Please mark as Correct Answer/Helpful, if applicable.
Thanks!
Kashyap

[Susmitha14]

Hi Kashyap,

I want to get the values of the fields in that record. for example: I want to get the caller field value in incident record.How is it possible?

[kashyap5]

Hi susmitha,

In the above mentioned step 4, you can use any field in Conditions to perform Record query.

[codycotulla]

Hi, If you want to dot-walk to a record that you insert with a step, you won’t be able to do it with the out of the box steps because they return a document ID which is a value, rather than a reference to a record. The Create User and Impersonate steps return references, but Query, Inserts, and Updates all return Document ID values and typically a Table. What you can do is create a custom ATF Step Configuration, that takes a Document ID as input, does a GlideRecord query using the ID and outputs a Reference to the record. You would make it very generic by passing in the table name and document ID. Anyway, once you have return the Reference from your custom Step Configuration, you’ll be able to dot-walk. Let me know if you have any questions. Thanks, Cody