How can I make a checkbox actually mandatory in service catalog?

santrym · ‎07-29-2016

I have a checkbox that says "check this box if you agree to the policy terms...". I made the variable "mandatory", but I can still click "order now" even when the checkbox is not checked. How can I make it so you can only "order now" after the checkbox has been clicked?

Abhinay Erra · ‎07-29-2016

getValue() return the value as string. Try this

function onSubmit() {

//Type appropriate comment here, and begin script below SpaceIsThePlace

if (g_form.getValue('PolicyAgreement')=='false') {

g_form.showFieldMsg('PolicyAgreement', 'You must check the Policy Agreement checkbox', 'error');

return false;

}

View solution in original post

Khaled Mostafa1 · ‎12-27-2016

Dear Abhinay,

Dear Team,

I'm new in ServiceNow, can you share with me how to execute this script against the Checkbox field in the Request Form ??

Many thanks in advance

Best Regards

Chuck Tomasi · ‎12-27-2016

HI Khaled,

See Abhinay's script marked as the correct answer for inspiration.

Abhinay Erra · ‎07-29-2016

Chuck is very generous. He loves helping poor people like me who only have 1/4 th of his total points.